Traveling With an Airline Approved Electric Wheelchair
There are a few things you should consider when traveling with an electric chair. The staff at the airport and on the plane will ask you a lot of questions regarding the dimensions of your chair, battery type and how to handle it.
Make sure you have this information in your possession prior to you head to the airport. Also, make sure that your wheelchair is equipped with "air safe" batteries that comply with the regulations for air travel.
What is an airline approved electric wheelchair?
Electric wheelchairs that have been approved by airlines can be safely transported and stored on planes. They typically come with a non-spillable battery that is FAA-approved for air travel and can be stowed underneath the plane as checked baggage. They can also maneuver on rough surfaces, such as deceleration stripes, gravel, roads that are muddy or brick. They may also have a patented power drive system that enables them to navigate in tight spaces, or elevators.
Airlines will assist you for your scooter or wheelchair from the ticket counter to the gate for boarding. It is crucial to call the airline ahead of time to ensure they are aware of any specific needs and confirm that they are able to meet them. Some airlines require that you arrive an hour ahead of your departure time, which is especially important during busy travel times.
Southwest Airlines has a special compartment in the cabin of passengers of their planes that allows for the stowage of a wheelchair or mobility scooter. The space is not large enough and is first come, first serve. They also require that any additional batteries be inspected in conjunction with the scooter or wheelchair, as federal regulations require that they are disconnected from the device unless it is equipped with a secure design to prevent accidental activation.
United Airlines requires 48-hour notice before bringing an electric scooter or wheelchair aboard their flights. They also require that you check in an hour before your flight, to ensure the proper handling of your equipment. They also request to fill out their Mobility Aid Information form to provide airport staff with assembly/disassembly instructions, as well as other pertinent details about your power chair or mobility scooter.
Safety
Airline-approved electric wheelchairs are made for secure and comfortable travel. They can be folded and comply with airline standards for battery size handling, stowage, and handling. If you are planning to travel with the airline of your preference, you should contact their Special Assistance department ahead of time to discuss the specific guidelines for powered mobility devices. They can assist you in preparing your itinerary and give you the most up-to-date information on battery requirements. They can also provide you with assembly and disassembly instructions. Certain airlines require you to remove the battery from your chair to ensure safety. You can then put it in a carry-on bag. This is to ensure that the terminals aren't exposed and that the battery is secured in a straight position.
Based on your airline or airline, you may be asked to label your wheelchair with the following information: your name address, address, phone number and model. This will allow airport and airline personnel quickly and easily identify the equipment in case it gets lost or damaged during your travels. You may want to purchase aftermarket slings such as the CARES Harness or ADAPTS Sling to help you remain in your seat during transfers with airport personnel and airline personnel.
Arrive at the airport two hours prior to your scheduled departure time to ensure that your equipment is in good storage. If you can be there earlier than two hours prior to your scheduled departure time. This is especially important during busy holiday seasons or rush hour. This allows you to check-in early and allows the airline representative plenty of time to assist you in stowing your chair.
Before you leave to another destination, take a photo of your wheelchair to use as proof in the event that your wheelchair is damaged during the flight. This will give you leverage in pursuing compensation for damages from the airline. Consider bringing along a seat cushion to make the flight as comfortable as you possibly can. Seat cushions are especially important for flights that last more than an hour. They will reduce the pressure on your skin, preventing soreness.
Check-In
For those traveling with an approved electric wheelchair, the process of getting on a plane is an intimidating experience. However, with proper preparation and compliance with rules and regulations, air travel with your power chair is possible.
Speak to an airline representative before booking your flight to learn more about the policies and procedures. They can assist you in the best method to check-in your chair whether at the ticket counter or at the gate. In any case, arriving at least one electric wheelchair heavy duty hour prior to your flight is suggested. This gives the airline ample time to inspect your equipment and ensure it is safely stored for your journey.
Depending on your power chair It may be necessary for you to disassemble it before transport. If this is the case, it is beneficial to have clear assembly and disassembly instructions available to assist airline employees handling your chair. It is also an excellent idea to attach any safety and maintenance documents to your chair, including the owner's manual and warranty information. It is also recommended to remove any accessories that are removable and ensure that all controls are functioning before leaving for the airport.
Once you arrive at an airport your electric chair will be loaded into the cargo area and stowed. Airlines are not allowed to charge extra to store assistive devices, such as electric chairs. This is a huge benefit for those with disabilities as it helps them avoid costly expenses.
An airline employee can transfer you from your powered wheelchair to a wheelchair which will fit on the aircraft aisle when the plane lands. Then, you will be able to board the plane, and your powered wheelchair will be returned to you closest to the plane's door as you can in either the jet bridge or at the gate.
It may seem daunting to travel in an electric chair, but with the proper planning and following the guidelines you will be able to enjoy exploring new locations. It is important to remember that if you do not feel comfortable in your chair, you won't be able to enjoy the freedom it provides.
Check-Out
Airplanes are notoriously crowded and can be extremely stressful for people who suffer from mobility issues. If you're using mobility scooters or wheelchairs, it can make your trip more enjoyable. However, it is essential to follow the airline's guidelines for taking your chair with you and storing it on the plane. If you're traveling with a power chair, be sure to contact the airline prior to your departure to inquire about their policy and get any questions answered.
Most airlines allow you to take a motorized wheelchair with you on your flight, so you've prepared it for travel. Some airlines may require you to charge the batteries prior to boarding and some may require you to have a doctor's note in order to let you fly with your power chair. Some airlines may also require that you remove the battery-powered portion of your chair, and place it in a protective case.
Make sure you arrive at the airport at least two hours before your departure time so that your airline will be able to prepare your wheelchair prior to departure. It's also a good idea to bring any documentation, like your owner's manual or instructions for assembly or disassembly for your mobility aid, with you to the airport. This will help speed up the check-in process and can prevent any confusion regarding the policies of your airline's wheelchair.
When you arrive at the ticket counter or at the gate, be sure to communicate clearly your mobility requirements. Explain the type of wheelchair you have and any other accessories you may require, such as seat cushions or sideguards. Ask the airline whether they will be storing your wheelchair in a specific cart or examining it for storage. If you are transferring from your electric wheelchair to the plane, book an direct flight to cut down on the amount of times your equipment is moved between locations.
When your wheelchair is loaded on the plane it will be stored in the cargo compartment as checked baggage. The U.S. Department of Transportation does not permit airlines to charge you extra to store your scooter or wheelchair the same way they would with your luggage. If your equipment is damaged, you must capture a photo prior to leaving the airport and immediately notify the airline.
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